TERMS & CONDITIONS
To make sure everyone has the best time possible, we need to let you know a few terms & conditions of travelling with Jump.
We reserve the right to alter the order or inclusions of itineraries for seasonal or operational reasons
Our tours are wilderness based adventure tours and involve some hiking to get to the best spots. They are suitable for people with a reasonable level of fitness.
Tasmania is a wild place and weather conditions can change quickly at any time of year. We stick to our itinerary rain, hail or shine, so we recommend that guests bring clothing and footwear suitable for warm, cold or wet conditions
If you join and leave the tour in the same city we ask that you make use of hostel storage facilities where possible and bring only those items you will require on tour. In any case please limit your luggage to a maximum of 15kgs in the trailer plus a small day pack to take on board.
All Jump Tours are self catering – guests are free to make use of supermarkets and other food providers such as restaurants and take aways while on tour. Jump’s tour prices do not include supply of any food or drinks. Time is allocated on all tours for breakfast, lunch and dinner. All accommodation offers cooking and eating facilities except where it becomes necessary to make alternative arrangements.
CANCELLATION BY CUSTOMER
Jump Tours charges fees for cancellations depending on the time left before departure:
30 days – 14 days before departure: 25% of tour price
13 Days – 48hrs before departure: 50% of tour price
Within 48hrs or no shows: 100% of tour price
ALTERNATIVE TOUR OPERATOR
In the event that Jump Tours is unable to operate a scheduled tour for any reason, we reserve the right to book you on an alternative tour of equal standard.
REFUSAL OF CARRIAGE
For the safety of our staff and customers, Jump Tours reserves the right to refuse or discontinue carriage of any passenger who is disruptive, abusive, violent or engages in illegal behaviour.